Denticon Integration Beta
This integration is in beta: it is available now and being validated with early practices, so capabilities may expand and details may change.
Connect to Denticon, Planet DDS's cloud practice management system for dental groups. Search patients and read schedules in real time, and write appointments, patients, payments, procedures, notes and documents through a unified REST API.
About Denticon
Denticon, from Planet DDS, is a cloud-based practice management system built for multi-location dental organizations and DSOs. Scheduling, patient records, charting, treatment planning, billing and centralized reporting run entirely in the browser, with a single database spanning every office in the group. There is no on-premises server: each office signs in to Denticon and works from the shared cloud application.
Integration with CRMBridge
CRMBridge connects to Denticon using the practice's own Denticon sign-in, through the CRMBridge Integrator, and works with the same services the Denticon application uses. The Denticon connector is built around real-time reads: a patient search, a patient lookup or a day's schedule is answered from Denticon at the moment your application asks, so what you see is what the front desk sees right now. Writes go back into Denticon the same way and are verified after they are made.
Because the connection uses a staff sign-in rather than a database, nothing is installed on a practice server and no Denticon partner credentials are required. A staff member completes a one-time sign-in in the Integrator; the session is then maintained automatically.
What You Can Access
Real-Time Patient Search
Find a patient by name, phone, email or date of birth and read their record — demographics, contact details, provider and responsible party — live from Denticon. New patients can be registered and existing records updated through the CRMBridge API.
Live Schedules & Booking
The office's schedule read live day by day with patient, provider, operatory, duration and status, plus open-slot search — and the ability to book into an open slot, update an appointment and cancel it in Denticon through the CRMBridge API.
Payments & Adjustments
Post patient payments and account adjustments to the responsible party's ledger in Denticon, using the office's own payment and adjustment types.
Procedures & Treatment Plans
Post completed procedures to a patient's ledger and add planned procedures to a treatment plan in Denticon by ADA/CDT code, tooth and surface.
Notes & Documents
Add patient notes and upload documents to a patient's record in Denticon through the CRMBridge API — for example a call summary from a voice agent or a form collected online.
Verified Writes
Every write is checked against Denticon after it is made — a booking is confirmed on the schedule, a cancellation is confirmed gone — so your application gets a definite outcome, never a silent no-op.
API Code Example
1. Authenticate with your Denticon office
POST https://api.crmbridge.ai/v1/Auth
{
"ApplicationId": "your-app-id",
"BusinessId": "your-business-id",
"ApplicationKey": "your-app-key",
"LocationId": "denticon-office-north"
}2. Search a patient live in Denticon
POST https://api.crmbridge.ai/v1/live/SearchPatient
BusinessID / LocationId / APIToken headers
{ "LastName": "Rivera", "Phone": "5125550142" }
// Response - read from Denticon at request time
{
"Source": "live",
"IntegratorLatencyMs": 640,
"Count": 1,
"Data": [
{
"PatientId": "8989",
"FirstName": "Elena",
"LastName": "Rivera",
"BirthDate": "1991-04-08T00:00:00",
"HomePhone": "5125550142",
"PrimaryProviderId": "102",
"GuarantorId": "7760",
"PatientStatus": "Active"
}
]
}What You Can Build
AI Phone Agents for DSO Call Centers
Identify the caller in Denticon in real time, offer open slots at the right office, and book or cancel the appointment — then leave a note on the patient's record summarising the call.
Online Payments & Patient Portals
Let patients pay online and post the payment straight to the responsible party's ledger in Denticon, with the office's own payment type, so the front desk never re-keys it.
Clinical & Intake Automation
Register new patients before they arrive, attach completed intake forms to their record, and post procedures or treatment-plan items produced by your clinical workflow into Denticon.
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