Short-Notice and Waitlist Fill
When a slot opens up, offer it to patients on the short-notice list and book the first one who says yes.
The Challenge
A late cancellation leaves an empty chair that the practice has already paid for. Filling it means someone at the front desk working through a list by phone, usually while the slot is already running out.
How CRMBridge Solves It
CRMBridge tells your product when an appointment is cancelled, gives you the practice short-notice list, and lets you book the freed slot for whoever accepts first.
The new appointment is written back to the practice schedule, so nobody has to re-enter it.
API Workflow
Authenticate
Connect to CRMBridge with your application credentials. Tokens are valid for 24 hours.
POST https://api.crmbridge.ai/v1/AuthHear about the cancellation
Subscribe to appointment webhooks so your product learns about a change without polling.
POST https://api.crmbridge.ai/v1/api/webhooks/subscribe
Authorization: Bearer {token}Get the short-notice list
Read the patients who asked to be called if an earlier time comes up.
GET https://api.crmbridge.ai/v1/GetShortNoticeList
Authorization: Bearer {token}Confirm the slot is still open
Check availability again just before you offer the time.
POST https://api.crmbridge.ai/v1/AvailableSlots
Authorization: Bearer {token}Book the first yes
Write the appointment to the schedule. An Idempotency-Key header keeps two replies from booking the same slot twice.
POST https://api.crmbridge.ai/v1/CreateNewAppointment
Authorization: Bearer {token}Request and response fields for every endpoint are in the API docs.
Ready to Fill Open Slots?
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