All Use Cases

Short-Notice and Waitlist Fill

When a slot opens up, offer it to patients on the short-notice list and book the first one who says yes.

The Challenge

A late cancellation leaves an empty chair that the practice has already paid for. Filling it means someone at the front desk working through a list by phone, usually while the slot is already running out.

How CRMBridge Solves It

CRMBridge tells your product when an appointment is cancelled, gives you the practice short-notice list, and lets you book the freed slot for whoever accepts first.

The new appointment is written back to the practice schedule, so nobody has to re-enter it.

API Workflow

1

Authenticate

Connect to CRMBridge with your application credentials. Tokens are valid for 24 hours.

POST https://api.crmbridge.ai/v1/Auth
2

Hear about the cancellation

Subscribe to appointment webhooks so your product learns about a change without polling.

POST https://api.crmbridge.ai/v1/api/webhooks/subscribe
Authorization: Bearer {token}
3

Get the short-notice list

Read the patients who asked to be called if an earlier time comes up.

GET https://api.crmbridge.ai/v1/GetShortNoticeList
Authorization: Bearer {token}
4

Confirm the slot is still open

Check availability again just before you offer the time.

POST https://api.crmbridge.ai/v1/AvailableSlots
Authorization: Bearer {token}
5

Book the first yes

Write the appointment to the schedule. An Idempotency-Key header keeps two replies from booking the same slot twice.

POST https://api.crmbridge.ai/v1/CreateNewAppointment
Authorization: Bearer {token}

Request and response fields for every endpoint are in the API docs.

Ready to Fill Open Slots?

Get started with CRMBridge APIs today. Explore the full documentation or create a free developer account.